FREE SHIPPING!

FREE SHIPPING Shall Apply only to specific items that say 'Free Shipping' on the web site and at the time they are placed in the cart and purchased. No other products will have FREE SHIPPING, unless specified by NYHC.

RETURN AND REFUND.

We do not accept the return of any product included in the order. If a product is damaged in shipment or otherwise arrived to you in damaged condition, it will be determined if this is the fault of the carrier. In the event of this occurrence, you must notify Company promptly via an email to newyorkhempco@gmail.com with a photo of the damaged product. Upon our confirmation of the issue, instructions may be provided to return this product. Replacement products will not automatically be provided without return of the original product or other approved arrangements with our company.

Damaged or Defective Goods; Purchaser Claims:

In the event that the Goods are damaged or defective as of the time of Purchaser's delivery/pick-up, or otherwise in the event of NYHC 's breach of the warranties specified herein, then as Purchaser's sole and exclusive remedy, Purchaser may obtain replacement Goods as approved by NYHC . In such event, Purchaser shall promptly notify NYHC of the damage or defect (to be within forty-eight (48) hours of delivery/pick-up) and upon request shall give NYHC opportunity to inspect and confirm such damage or defect prior to return. NYHC ’s authorization must be obtained prior to any damaged/defective Goods return. Unless specifically pre-authorized by NYHC in writing, returns will only be accepted in situations involving Goods which were damaged/defective upon delivery. In no event shall NYHC be responsible to, or liable to Purchaser for, any direct, indirect, consequential, incidental, special, or punitive damages (including but not limited to lost profits, economic loss, lost revenues, business interruption, lost productivity, loss of use, downtime, overhead or administrative expenses, damage to reputation or goodwill) respecting any claim made by Purchaser whatsoever. All Purchaser claims of any nature whatsoever relating to the Goods, the sales transaction or any other matter between the Parties must be asserted within 120 days of delivery/pick-up, or the same shall be deemed forever waived, null and void and of no further effect.

Any product that has been accepted from the carrier in good condition and the box opened or tampered with signifies acceptance by the Purchaser for that product and no replacement will be given.


FEES, CHARGES AND TAXES; AVAILABILITY; PRICES; MISPRINTS AND ERRORS.

All assessed fees, taxes and charges relating to product orders will be at the rates in effect at the time the charges are incurred. Charges incurred for shipping will be assessed as of the time of shipment by or on behalf of Company , its licensors, vendors or suppliers. You are responsible for paying all fees, charges and applicable taxes associated with any purchases made by you. All shipping charges and applicable taxes will be itemized on the purchase invoice. All amounts appearing on the Site are quoted in US dollars.

If your provided credit card or other method of payment does not clear, the order is not generated. The order will not be shipped until payment has been approved and cleared. Company itself does not receive, hold or store your credit card, PayPal or other payment information, and all such information is passed directly and electronically upon input to our third party credit card processor or to PayPal for processing and storage for use with Auto Ship orders if and as applicable. We have undertaken to ensure that the applicable third party will only use your payment information in connection with processing your orders. The purchase price and other applicable charges and taxes will be billed in advance of the delivery of the products.

Company endeavors to provide current and accurate information on the Site. Nevertheless, misprints or other errors may occur. Accordingly, Company reserves the right to change the prices, fees and charges associated with the products available through the Site, at any time and from time to time without any notice to you or to any other person. Also, due to the popularity of some products, Company cannot guarantee that products advertised on the Site will be available when ordered or thereafter. Company also reserves the right at any time to reject, correct, cancel or terminate any order. If you order products for which the price was incorrectly displayed at the time of your order, Company will provide you with an opportunity to cancel your order. If you order products that are not available, Company will notify you bye-mail to your provided email address.